Currently viewing the tag: "customer service"

I don’t know about you, but bad customer service is a major pet peeve of mine. To me, there is nothing worse than a salesperson who doesn’t acknowledge you or thank you for shopping at the store or a store manager who doesn’t resolve your complaint in a helpful, satisfactory way. It doesn’t [...]

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Like many service businesses, translation companies, agencies and firms often vary widely in terms of the service or standards you can expect from them. Here at Plush Text, we think that one of the most important qualities of a great translator is integrity. We wanted to discuss some of the ways that we think translators and translation companies can demonstrate their integrity when dealing with their clients and partners.

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